Frequently Asked Questions
Are There Age Restrictions?
Sailing charters are an adventure for all; from the young to the young at heart. For anyone under 2 years of age we ask that you bring a PFD (personal flotation device) along and know that they’ll be seated with you for the duration of the tour. If you don’t have one, we will supply one upon arrival. Anyone 10 and under must be accompanied by an adult and will be supplied with a sanitized PFD upon arrival.
With private Zodiac tours, similar rules apply. Everyone is welcome with special considerations taken by the crew to maintain a safe, comfortable and exciting environment. Those under 2 will be asked to come with a properly fitted PFD while the rest of the group will be supplied with one upon arrival. The route and intensity of the ride will remain at the Captain’s discretion to ensure safety for all.
On mixed or non private Zodiac tours we do limit the age and size of children, and may even recommend some adults take a pass. This is because the ride is advertised as a thrill speed ride and we will be heading out into the lake to meet any conditions that arise. Customers are expecting this and we cannot safety take small children into these conditions.
*Zodiac trips may not be suitable for pregnant women or those with serious neck or back pain. Let us know at the time of booking and we’ll help you find the perfect tour to experience this great lake! Trips up the Kaministiqua river are generally very relaxed and can be enjoyed by everyone.
What Happens If It Rains?
Part of the wonder of the Lake is its ever changing conditions; the weather is no exception. Unless there is substantial thunder and lightning just prior to the tour and a ‘Small Craft Advisory’ issued by Environment Canada, everything will remain as scheduled. Be sure to monitor the weather prior to the tour and bring appropriate attire to stay as comfortable as possible. Our captains have the final say and will reach out to you in the case of a postponed tour.
If it starts to rain mid tour, we have covered spaces to shelter you, come in and let the captain and crew brave the weather. Some of the best photographs and images are when the weather puts on a show.
Can I Smoke and/or Participate in Recreational Drugs on Tour?
To maintain the safety and awareness of everyone onboard, no smoking/vaping or recreational drug use of any kind is permitted when on the vessels, or on any of the adjacent docks or waiting areas. Failure to follow this rule will cause the immediate end of your tour and return to the dock. Any fares will be forfeit.
Is the Wine Included?
No, but we do roofer for cash purchase on Frodo and Journeyer a collection of local craft beers, select wines and ciders. Our liquor licensed boats are stocked prior to each tour for your enjoyment!
What is the best kind of clothing to wear?
When deciding what to wear, know that the lake can change quickly. Most often, the temperature on the water will be 5-10 degrees cooler than shore, and fingers crossed, much windier. We suggest bringing layers and even a light windbreaker/raincoat to help keep you warm. Comfy, easy to walk in shoes will keep you both comfortable and safe when moving around ondeck. There will be a sanitized Canadian certified PFD (personal flotation device) onboard for everyone, should anyone so choose to wear one. Zodiac tours may be fitted with fully body floater suits depending on conditions; again, sanitized to ensure everyone’s safety!
Do you have water to drink?
Yes we do! We have bottled water available onboard.
Do you have washrooms on board?
Each vessel has limited onboard restroom capacity. Similar to an airplane facility, we ask that nothing be flushed but the provided toilet paper. Slightly different than the common flush toilets, just ask the crew if you have any questions, believe us, you won’t be the first!
The Zodiac has no onboard restroom.
Are Pets Allowed?
On private tours, we’d gladly welcome any four-legged canine companions. The safety of passengers and crew are of utmost importance so we just ask that the captains be notified and the furry friends be suitable for water travel. If it’s something new, perhaps a visit before the tour will help introduce them to the boats. For everyone’s safety, owners and pets will also be placed together throughout the tour. On catamaran tours pets must remain outside on deck with you and we will have a nice spot and a place to attach a leash. Remember that the pets are subject to the same conditions we are so sunscreen and/or lifejackets are never a bad idea! Please see our in depth booking policy regarding pets.
There is a small $5 fee for each pet traveling on-board with the exception of registered guide and hearing dogs, which are carried free of charge. The $5 is to reserve a spot for your pet and equip the boats with basic pet cleanup equipment. Proceeds will go to a local animal shelter/charity.
Can I Bring My Own Alcohol?
No, our vessels are licensed and it is prohibited by law to bring your own alcohol. We provide a wide range of alcoholic beverages for purchase by cash or credit onboard. From local beers and coolers to a selection of wines, there’s sure to be something for everyone’s taste. Unfortunately our vessels are not allowed to have a BYOB and corkage program. If you have a special request for a particular occasion let us know as soon as possible and we’ll do our best to meet that request!